Frequently Asked Questions
- Payment & Cancellation Policies
- Payment: One night deposit required
- Full payment required 47 days prior to arrival.
- Up to 46 days prior arrival: no penalty, deposit refundable
- 45-30 days prior arrival: The initial deposit is not refundable
- 29-15 days prior arrival: 50% of the price not refundable
- 14 days and less: 100% of the hotel price not refundable
TRAVEL INSURANCE RECOMMENDED
We strongly advocate the purchase of Travel Insurance in order to minimize any potential financial loss, as Pattoo Castle is under no legal obligation to offer any form of compensation related to any storm event.
For guests on property who are forced to extend their stay due to flight delays.Pattoo Castle will charge a distressed traveler nightly rate each extended night, to be paid upon departure.