Frequently Asked Questions

  • Payment & Cancellation Policies
  • Payment: One night deposit required
  • Full payment required 47 days prior to arrival.


  • Up to 46 days prior arrival: no penalty, deposit refundable
  • 45-30 days prior arrival: The initial deposit is not refundable
  • 29-15 days prior arrival: 50% of the price not refundable
  • 14 days and less: 100% of the hotel price not refundable


We strongly advocate the purchase of Travel Insurance in order to minimize any potential financial loss, as Pattoo Castle is under no legal obligation to offer any form of compensation related to any storm event.

For guests on property who are forced to extend their stay due to flight delays.Pattoo Castle will charge a distressed traveler nightly rate each extended night, to be paid upon departure.

Guest Reviews


December 8, 2017
Amazing views of the turquoise waters and beautiful sunsets await guests at Pattoo Castle. A remarkably wonderful home on the cliffs in the west en... Read more..

Paradise at Pattoo Castle

October 21, 2017
First off, thank you Gary for your attention and hospitality. Everything was first class! This is a review as well as a letter of appreciation. An... Read more..


October 20, 2017
Gary's Patoo Castle was one of the most incredible places I have ever stayed at throughout my travels. Not only was the location excellent, with di... Read more..


October 17, 2017
Pattoo Castle is a DREAM COME TRUE! It is located in an easy part of the cliff area of Westmoreland. The space was spectacular!! Everything was sui... Read more..


October 17, 2017
Amazing place, it's gonna take your breath away! The rooms are awesome, the staff is nice and friendly and we had everything we needed! Super nice,... Read more..

Reena Ann

October 17, 2017
Pattoo Castle is one of the best places I've stayed in. It is so much more beautiful than whats advertised. The infinity pool is marvelous and you ... Read more..

Breathtaking Castle & Views – Amazing Infinity Pool – Beautiful Decor

September 17, 2017
I cannot say enough positive things about my stay at Pattoo Castle, I have stayed in local resorts before (because I love Jamaica) but this was def... Read more..


August 17, 2017
This place was beyond amazing. The pictures don't do it any justice. It's in the perfect spot in Negril where it's both close and secluded. Rick's ... Read more..


August 17, 2017
A unique place an .amazing house !!! Gary is very kind and help us with a lot of informations ( restaurants, diving, beaches,...) You will never fo... Read more..

Get thee there

July 17, 2017
There are a few places that I just hate to share .. but I feel compelled to "big up" Pattoo Castle as it is truly unique in every sense, and it is ... Read more..